When it comes to call center software, most of the software you may be looking for can cost upwards of hundreds to even $1,000’s of dollars, so what happens when you have a limited budget and need to still make automatic calls? The answer is by using an open source software program at your call […]
Read more
June 19, 2015 – The FCC voted 3 – 2 to approve the restriction of autodialers – a move that many advertisers and organizations, including the MRA (Marketing Research Association) believes will “seriously harm” the marketing, survey, and opinion research that is conducted over the phone. The FCC also gave the approval to telephone companies […]
Read more
Doctor and medical offices are very likely to use a call automation software device or services simply because it is easy to remind patients of important reminders, but using an auto dialer in a medical office can be used for much more than just outbound calls. Some usual features of a dialer in a doctors […]
Read more
Cloud dialer systems are the cream of the crop when it comes to both autodialers and predictive dialers. Usually, cloud autodialers have certain features which make them more preferable to call centers large and small. When deciding wether or not to use a cloud based autodialer, keep in mind that the prices for certain features may […]
Read more
May 27th, 2015 – The Federal Communications Commission announced today that they were circulating a proposal to cut back at robocalls and the loophole laws that allow intrusive phone calls to occur, primarily by allowing carrier to enforce stricter rob-call blocking services to consumers and customers. In a blog post on the official website, FCC […]
Read more
An autodialer (also referred to automatic dialer) is a program on a computer that can be programmed to make telephone calls automatically. Usually the program takes a long list of telephone numbers, either from a phone directory or customer list, and imports that list into the program itself. Then, the program goes through each number […]
Read more