SalesForce has become a leader in cloud SaaS over the past few years. With a valuation of over 60 billion dollars, it’s no wonder that nearly every industry uses SalesForce for their cloud computing needs. In the call center environment, this type of integration can be very useful in establishing new leads and analytics reporting. The […]
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When it comes to call center software, most of the software you may be looking for can cost upwards of hundreds to even $1,000’s of dollars, so what happens when you have a limited budget and need to still make automatic calls? The answer is by using an open source software program at your call […]
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