An interesting tidbit from the Guccifer 2.0 Democratic National Convention leaks reveals some impressive information regarding the robodialers that were used for the campaign and the systems and support that was brought on to assist the Democratic National Convention with their outbound and inbound calling systems. In 2010 alone, the DNC spent over $170,000 on […]

Read more

Deploying a hosted call center platform does not always require that it is situated on the client’s premises, it can also be either located at the service provider’s premises or by a third party. Other alternatives include setting up only the agent terminals at the clients’ premises while the rest of the equipment is deployed on the […]

Read more