(Austin, TX) – Uber Technologies Inc. has been hit with a potential class-action lawsuit over their use of robodialers to send out automated text messages urging users to support Proposition 1 – in order to repeal a law that requires ride sharing companies such as Uber and Lyft to conduct background checks for each one […]
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Equifax Inc, a leading information solutions company, has released a dynamic new tool called PhoneReveal that helps organisations save time, money and staff resources when using autodialer systems. Unlike other tools that aggregate phone information, PhoneReveal provides access to detailed insights of a company’s contact records through its use of data that is collected directly from […]
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SalesForce has become a leader in cloud SaaS over the past few years. With a valuation of over 60 billion dollars, it’s no wonder that nearly every industry uses SalesForce for their cloud computing needs. In the call center environment, this type of integration can be very useful in establishing new leads and analytics reporting. The […]
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