Making the decision to grow your business and hire an IVR company to field calls can be an intimidating task, especially for a small business owner. Luckily, we have compiled a list of 10 different solutions you can use for your business to field customer questions and solve problems without the use of a live […]
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SalesForce has become a leader in cloud SaaS over the past few years. With a valuation of over 60 billion dollars, it’s no wonder that nearly every industry uses SalesForce for their cloud computing needs. In the call center environment, this type of integration can be very useful in establishing new leads and analytics reporting. The […]
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