Making the decision to grow your business and hire an IVR company to field calls can be an intimidating task, especially for a small business owner. Luckily, we have compiled a list of 10 different solutions you can use for your business to field customer questions and solve problems without the use of a live […]

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If you’re about to start work in a call center, or change companies and are going into an interview, it’s important to know ahead of time what the interviewer might ask you, the worst thing is to be caught off guard and fumble a response! We have collected a variety of interview questions specifically for […]

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