Deploying a hosted call center platform does not always require that it is situated on the client’s premises, it can also be either located at the service provider’s premises or by a third party. Other alternatives include setting up only the agent terminals at the clients’ premises while the rest of the equipment is deployed on the […]
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John Sung Kim, one of the original founders of Five9, gave an insightful look into how he grew his autodialer software company from the ground up in a recent article by TechCrunch that you can read in full here. Even more interesting than building a software company from the ground up with no programming experience […]
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