SalesForce has become a leader in cloud SaaS over the past few years. With a valuation of over 60 billion dollars, it’s no wonder that nearly every industry uses SalesForce for their cloud computing needs. In the call center environment, this type of integration can be very useful in establishing new leads and analytics reporting. The […]
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Doctor and medical offices are very likely to use a call automation software device or services simply because it is easy to remind patients of important reminders, but using an auto dialer in a medical office can be used for much more than just outbound calls. Some usual features of a dialer in a doctors […]
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May 27th, 2015 – The Federal Communications Commission announced today that they were circulating a proposal to cut back at robocalls and the loophole laws that allow intrusive phone calls to occur, primarily by allowing carrier to enforce stricter rob-call blocking services to consumers and customers. In a blog post on the official website, FCC […]
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An autodialer (also referred to automatic dialer) is a program on a computer that can be programmed to make telephone calls automatically. Usually the program takes a long list of telephone numbers, either from a phone directory or customer list, and imports that list into the program itself. Then, the program goes through each number […]
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