Deploying a hosted call center platform does not always require that it is situated on the client’s premises, it can also be either located at the service provider’s premises or by a third party. Other alternatives include setting up only the agent terminals at the clients’ premises while the rest of the equipment is deployed on the […]
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June 19, 2015 – The FCC voted 3 – 2 to approve the restriction of autodialers – a move that many advertisers and organizations, including the MRA (Marketing Research Association) believes will “seriously harm” the marketing, survey, and opinion research that is conducted over the phone. The FCC also gave the approval to telephone companies […]
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