Most autodialer and robodialer companies love the National US election season because many political parties are looking to promote their candidates agendas and campaigns to a mass amount of people through telephone solutions. After the elections come and go, what happens to the contracts that are set in place with those companies and how do […]
Read more
An interesting tidbit from the Guccifer 2.0 Democratic National Convention leaks reveals some impressive information regarding the robodialers that were used for the campaign and the systems and support that was brought on to assist the Democratic National Convention with their outbound and inbound calling systems. In 2010 alone, the DNC spent over $170,000 on […]
Read more
Plans by the U.S. Government to crack down on robocalls have received support from over 30 major technology and communication companies. These automated pre-recorded calls that regulators have labelled as a scourge are often used by telemarketers and scam-artists. A “Robocall Strike Force” recently held its first meeting with the U.S. Federal Communications Commission. Its members include AT&T […]
Read more
If you run a telemarketing organisation or call center you may want to know if you qualify for exemption from state telemarketing licenses. There are many exemptions that apply according to different types of telemarketing but these vary from state to state. In total there are around 33 states in the United States that have their own […]
Read more
In the call center industry, it is critical that you stay compliant and abide by the industry rules and legislation. As part of staying compliant, some states legally require you to purchase a surety bond (also known as a phone solicitor bond). This is to ensure that if you are ever in violation of a […]
Read more
(Austin, TX) – Uber Technologies Inc. has been hit with a potential class-action lawsuit over their use of robodialers to send out automated text messages urging users to support Proposition 1 – in order to repeal a law that requires ride sharing companies such as Uber and Lyft to conduct background checks for each one […]
Read more
Equifax Inc, a leading information solutions company, has released a dynamic new tool called PhoneReveal that helps organisations save time, money and staff resources when using autodialer systems. Unlike other tools that aggregate phone information, PhoneReveal provides access to detailed insights of a company’s contact records through its use of data that is collected directly from […]
Read more
Deploying a hosted call center platform does not always require that it is situated on the client’s premises, it can also be either located at the service provider’s premises or by a third party. Other alternatives include setting up only the agent terminals at the clients’ premises while the rest of the equipment is deployed on the […]
Read more
Making the decision to grow your business and hire an IVR company to field calls can be an intimidating task, especially for a small business owner. Luckily, we have compiled a list of 10 different solutions you can use for your business to field customer questions and solve problems without the use of a live […]
Read more
It’s no surprise that many of the call center companies are located overseas to take advantage of a larger labor pool for US and European based business – but what about autodialer companies? Are there any autodialer companies that are based out of India? Benefits of buying an autodialer or predictive dialer in India: Cheaper […]
Read more